Our commitment to you
Pro Source Home Buyers is committed to making your experience satisfying and safe. Protecting the privacy of our users is a primary concern for us. When you request Pro Source Home Buyers online services, the information you provide to us is used only to provide our home selling services, to deliver email and SMS notifications to you (or to people you designate as your recipients), and from time to time, to validate your identity. Although a certain limited amount of information is required for us to be able to serve you, our data collection policies otherwise allow you to choose how much information you provide to us. By visiting Pro Source Home Buyers, you accept the policies set forth in this Privacy Policy.
The information we collect
The information we collect allows us to provide you with the services we offer. We ask you to provide information about yourself and your property — such as your name, email address, street address, contact phone number and other information related to the home you are trying to sell — so that we can make you an offer.
Information collected online is typically defined as being either Anonymous or Personally Identifiable. Anonymous (or Technical) Information means information that we can't identify with a specific individual — for instance browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state. This information may be used to analyze trends, administer our website and track usage. Visiting this website may also cause a cookie to be issued so we can gather that anonymous or technical information. Personally Identifiable Information means information that tells us something specific about an individual, such as their name, email address or phone number. We need this type of information to provide the personalized services you have requested, specifically so we may contact you.
Information distribution
If you are providing us Personally Identifiable Information, it will be used within the Pro Source Home Buyers system to deliver our services. We will not share, rent or sell your information to third parties without your permission. Notwithstanding the foregoing, we may be required to provide Personally Identifiable Information to comply with valid legal requirements such as law, regulation, warrant, subpoena or court order.
When you submit an application for our services, you consent to receive emails and SMS messages about that service from Pro Source Home Buyers and its affiliates. We give you the opportunity to unsubscribe from general email and SMS communication. Clear directions for doing so will appear in the messages we send to you.
Security procedures
Pro Source Home Buyers operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.
Policy change
If we alter our privacy policy, any changes will be posted on this page so that you are informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current privacy policy.
Twilio / SMS compliance
- You will receive SMS messages from Pro Source Home Buyers as part of our appointment reminder and follow up system.
- The messages will be identified as coming from Pro Source Home Buyers with the name of the person sending the message.
- Fee disclosure — Message and data rates may apply.
- Service delivery frequency — Message frequency varies, but will not exceed 4 per month.
- Text HELP for help, we will be glad to assist you.
- To opt-out of receiving messages you can text STOP anytime.
Questions? Email info@prosourcehomebuyers.com or write us at 11002 Kingston Pike, STE 203, Knoxville, TN 37934.
